Comprehensive Back-Office Solutions for Growing Small Businesses
Empowering Business Owners to Focus on Growth
Our goal is to reduce the amount of time business owners spend on administrative tasks by consolidating small and medium business operations into a single point of contact. We are committed to provide a clever, user-friendly enterprise operations solution that combines everyday requirements into a single phone number because we are aware of the difficulties experienced by expanding enterprises. Our goal is to return to business owners the valuable time they need to concentrate on growing their companies and achieving their objectives.
Our Values and Beliefs
Our basic values and guiding principles for assisting businesses in succeeding are at the foundation of the services we provide. We put an emphasis on the business owner, providing them with the information and tools they require to expand without expending a lot of time or money. Providing essential information and assistance, maintaining a balance between seriousness and enthusiasm, and singularity are some of our core principles. We also place a premium on personal time over work time.
We believe in inclusivity, ambition, collaboration, demanding quality, respecting everyone, taking calculated risks, thriving on change, and celebrating each success. Our motto, “Get more done without you than you would have done by yourself,” encapsulates our commitment to helping business owners achieve more by partnering with us.
Single Point of Contact for Essential Services
We provide the unmatched convenience of a single point of contact for all of your inquiries, problems, research requirements, and service requests. To avoid silos within your business and guarantee seamless communication across diverse services, our devoted account managers collaborate closely with subject-matter specialists.
Accounting, Bookkeeping, and Payroll: By delegating your financial responsibilities to our team of qualified accounting and payroll experts, you can concentrate on expanding your company and developing your staff. We take care of everything, from regular bookkeeping to financial analysis, offering suggestions and insights to raise your bottom line.
Business Insurance and Call Center Support: Safeguard your business and provide exceptional customer service with our comprehensive insurance and call center solutions. We help you select the right insurance coverage and manage your customer inquiries, leaving you free to concentrate on your core business activities.
Expert IT Support and CRM Assistance
Our expert IT help and support team keeps your business’s technology infrastructure operating efficiently while safeguarding confidential information and ensuring effective teamwork. Our CRM assistance, provided by specialists, allows you to manage and grow your customer base, track appointments, and enhance customer satisfaction through personalized interactions.
Fractional Executives for Top-Level Guidance
Our fractional executive services offer top-level guidance and expertise at a fraction of the cost of hiring full-time executives. Our team of fractional HR managers, CFOs, CMOs, COOs, and HR recruiters are all specialists in their respective fields, providing tailored solutions to improve your business’s performance, growth, and long-term success.
Vendor Managed Services for Cost Savings
Our vendor managed services help you leverage our large network of suppliers, such as Staples, and business cell phone accounts, to enjoy cost savings from volume pricing on essential supplies, office equipment, and communication tools. By partnering with us, you’ll gain access to exclusive discounts and top-tier customer support, further enhancing your business operations.
Adapting to Industry Trends
As labor expenses rise due to inflation, small business owners face challenges in hiring full-time staff. Outsourcing fractional services is an efficient and cost-effective solution. Our team of specialized experts enables you to access the expertise you need without the expense of hiring a dedicated in-house team, providing a flexible and scalable option for your growing business.
Seamless Integration with Existing Processes
Our services are designed to integrate seamlessly into your existing processes, taking ownership and responsibility for the oversight and execution of back-office activities. We work closely with each client to understand their unique needs and tailor our approach accordingly, ensuring a smooth transition as we take tasks off the business owner’s plate.
We begin by conducting a thorough assessment of your current operations and identifying areas where our services can add value. This allows us to create a customized plan for integrating our services into your day-to-day activities. Our team works diligently to maintain clear communication channels and provide ongoing support, making it easy for you to delegate tasks and focus on your core business.